What is a Pre-Order?
Pre-Orders are items that are currently not in stock but will be released at a future date. We offer Pre-Orders so that you will receive that item when it is released and not have to worry about it selling out elsewhere and not receiving it. Estimated ship dates for Pre-Orders are located in the title and are subject to change by the manufacturer.
How long will it take to arrive?
Pre-Orders will be shipped on Friday, the official release date of the product and you can expect to receive the order within 3-5 business days with standard shipping. You will receive an email confirmation once your item has shipped with a tracking number. If you ordered numerous different pre-order items, we will ship items that are available first. Please note that there can be delays in tracking updates and please allow 24-48 hours for the shipping carriers to refresh. If you opted for local pick up at our brick and mortar store, you may pick up your pre-order on the official release day.
Can I cancel items that I have Pre-Ordered?
All pre-orders are final. Due to the volatile nature of pre-orders, we do not accept cancellations for any reason. However, all pre-orders placed with us will be fulfilled 100%. We guarantee this for every pre-order regardless of what happens to the price.